PREPAID METERING TERMS AND CONDITIONS The undersigned (hereinafter called the “Member”) hereby applies for participation in the Prepaid Account Management System (PAMS) offered to members of West Central Electric Cooperative, Inc. (hereinafter called the “Cooperative”), and agrees with the Cooperative to follow the following terms and conditions: · As a prepaid member, the normal membership deposit is not required and you are not subject to normal collection fees. Members electing prepay metering will need to complete a membership application if an application is not currently on file for the prepaid service location. · EXISTING CUSTOMERS: When your account is converted to prepay, your existing deposit (if applicable) will be applied toward any outstanding balance with the remaining credit (if applicable) applied to your prepaid service. · An account will be subject to immediate disconnection any time your account has a balance of $0.00. Disconnection will be made without any written notification from the Cooperative to the Member. Medical and/or health conditions of any person located at the address where electric service is furnished by Cooperative and/or inclement weather conditions or temperatures will not postpone disconnection of electric service. No late fees will be assessed while participating in prepaid service. · Payments can be made by debit/credit card or e-check in amounts of greater than $5.00, 24-hours a day by logging on to westcentralelectric.com and clicking on the e-bill link (you may enroll on your own provided you have a valid email address). You may also pay by phone 24-hours a day with a debit/credit card or e-check by calling 1-800-491-3803. If you pay by cash, you can do that at our Higginsville or Oak Grove offices during normal working hours Mon-Fri 8:00AM-4:30PM. Payments can also be made at our banking affiliates located in Warrensburg and Holden MO, during regular banking hours as determined by the banking affiliate. If it is necessary to pay with cash after hours, you can make a payment through Vanilla Direct at one of the local participating merchants. After a payment is made, and if the account has a credit, it will update and will automatically reconnect. · An NSF (Insufficient Funds Check) will immediately cause your balance to be reduced by the amount of the check. If this results in a negative balance, you will be subject to immediate disconnect. Checks will then no longer be accepted. · Any balance due to West Central for energy used but not billed before signing up for PAMS must be paid by applying 25% of all payments to the unpaid balance due until that amount is paid in full. This means that for every dollar paid to the cooperative after enrollment, $0.75 will go to your prepaid account, and $0.25 will go toward paying off the unpaid balance. · Prepaid accounts do not receive paper statements (bills). Daily prepaid account history such as usage, charges and payment history will be available via the internet at westcentralelectric.com or by calling 800-491-3803. · Prepaid accounts shall not be eligible for credit extensions or payment arrangements. Energy assistance guarantees must be pledged by the organization in order for your account to be adjusted. · If an account is disconnected and does not become active after seven (7) days, the account will be considered inactive and West Central will mail a final bill to the last known address on file. Service terminated at the request of the member will receive a refund of any remaining credit on the account (if applicable). · Members who choose to discontinue participation in the Prepaid Account Management System (PAMS) must pay any outstanding balance on the account. The Member may also be required to meet the Cooperative’s current deposit requirements before service is returned to a standard billing account. · The Member is solely responsible for monitoring the prepaid account balance. The Cooperative may provide low-balance notifications by text message, email, telephone, SmartHub notifications, or other available communication methods. The Member is responsible for maintaining accurate contact information with the Cooperative. Failure to receive any notification due to incorrect contact information, communication failures, or technical issues does not delay, prevent, or exempt the Member from disconnection. · The Member understands that the Cooperative utilizes advanced metering equipment capable of remotely disconnecting and reconnecting electric service. By enrolling in PAMS, the Member authorizes West Central Electric Cooperative to remotely disconnect and restore electric service whenever program requirements have been met. Electric service may be restored without a Cooperative employee being present. Before requesting reconnection, the Member is responsible for ensuring the premises, appliances, machinery, heating equipment, tools, and all electrical devices are in a safe operating condition. The Cooperative has no duty to inspect the premises before restoring service, and the Member accepts responsibility for any injury or property damage resulting from unsafe conditions at the service location. · The Member releases and holds harmless West Central Electric Cooperative, Inc., its directors, employees, agents, contractors, and assigns from liability arising out of participation in PAMS, including the remote disconnection or restoration of electric service, except as prohibited by Missouri law or resulting from the Cooperative’s gross negligence or willful misconduct.

By signing below, I acknowledge that: I have read and understand these Terms and Conditions. · I voluntarily enroll in the Prepaid Account Management System (PAMS). · I authorize West Central Electric Cooperative to remotely disconnect and reconnect electric service as provided in this Agreement. · I understand I am responsible for maintaining a positive account balance, keeping my contact information current, and ensuring my premises are safe before electric service is restored. · I agree to comply with all applicable Cooperative policies governing prepaid electric service.